I am currently attending the American Academy of Religion annual meeting in Montreal, and decided to stop in on a session this afternoon where Young was talking about his book and interacting with a panel of theologians in front of a roomful of theologians on what he wrote. To be honest I have not read the book yet, even though many people had recommended it to me. I have been quite ambivalent towards the genre of Christian fiction on the whole, because much of the time it is either poorly written, or not very "Christian" in what it communicates, and in most cases just poorly written, un-"Christian" trash.

What really grabbed me was the fact that he set out to write the book in obedience to a request from his wife. She wanted him to write something to tell his 6 children about what he had learnt in a time of deep darkness. He went through a huge personal crash in early 1994, and this began an 11-year ordeal, that he only came out of at the end of 2004 (details can be found in the posted interview). It was in this context that he wrote to share with his kids what he had learnt about God in this time of deep personal darkness. So The Shack was his abreaction and I think this is why it has gained the readership it has all around the globe (over 10 million and counting!). One of the theologians in the audience described it as Young's "12 step" recovery process. It connects with people deep down viscerally, bypassing all the intellectual objections many people have to the Christian description of God. I think that it is telling that most of the critics are those who are within the Chrisitian establishment, some of whom have labeled it "heresy". (Just "google" it and you can find all manner of vitrolic against him and his book)
Young himself is a "layperson" but not an unschooled one. He has had some seminary education, and is very well-read theologically. My impression of him was that he was quite astute as an amateur theologian. He was working as an office manager for a circuit board manufacturer when he wrote this book, and initially meant it as a Christmas gift for his children. He originally printed 15 copies for them and some close friends and other family members, but was later encouraged to try to get it published. What is amazing is that it was turned down by 26 publishers (both Christian and secular), so a couple of his friends helped him get it published, and they actually sold over 1 million copies out one of their garages with a $300 advertising budget. As Young says, it was a God thing!
What was widely acknowledged at the end of the session (which was attended by some really well-known, and respected theologians) was that Young has succeeded in getting theology into the hearts (and heads) of the masses. Not just Christians, but also many who had either turned their back on Christianity or had never given it serious thought up till reading his book. He shared some wonderful testimonies of
